cleaning publick area hotel

A. Selecting and Organizing Tools

A very complicated task Houseman and wide. The time available is quite limited. To ituberusaha manage time efficiently and tremendously effective.

1. Preparation of Self (Appearance / Grooming)

What is meant by Houseman / maid is the appearance of the physical and mental manifestations that are able to be justified, both to guests, superiors, and sesamakaryawan and attitudes were polite, friendly and ready to carry out their duties with full responsibility.

In carrying out our duties in connection with the guest directly to the neatness kebersihandan keep us from head to toe.

The things to note are as follows:

a. Groomed, clean and polite

b. Short hair above the collar (for men)

c. For women who have long hair should be tied / knot

d. Not impose excessive asesories

e. Do not use makeup that berlibihan

f. No mustache or beard

g. Maintain hygiene:

Hands, teeth, body odorless, no long nails, using uniform yangsesuai (right size, good quality, elean and good condition) and used only untukkerja.

2. Preparation Work

Before doing his job, houseman meet his boss to attend danmenerima filled out work orders from a supervisor, then prepare for work equipment. Housemanharus check the condition of trolley and clean it, then supplementing with peralatankerja and cleaning materials to be used.

3. Understanding of hygiene equipment

The equipment used to perform the cleaning process, once in use / washed / cleaned and stored properly.

4. Function types and Cleaning Equipment

a. Types of cleaning tools are basically divided into two:

1.) Manual cleaning tool

Cleaning tools used by human power

2.) Purifier Makinal

Cleaning tools used with the machine and using electricity

b. According to the form and function of cleaning tools are grouped on

1.) Sweep and brush (broom & brush)

The types of brooms are used in the tourism industry is not much different denganyang in use at home but the type of brush that is used quite a lot of good size, shape, material and function. The feathers (bristle) to the brush daribermacam other materials:

- Fur animals

- Ijuk grass

- Steel

- Nylon

- Plastic and so on

Examples brush:

- Brush the floor (floor brush)

- Brush (hand brush)

- Brush Steel (steel brush)

- Brush latrine (toilet bowl brush)

- Brush shoes (shoe brush)

- Brush (paint brush)

2.) Container (container)

Are included in this group are all filled didalamnyadapat purifier that something, either the other cleaning tools, cleaning materials or waste maupunkotoran.

Contih:

- Waste basket (waste basket)

- Bucket (bucket)

- Sodo waste (dust pan)

- Spray bottle (bottle sprayer)

- Kerata pramugraha / houseman (trolley)

- Trash bags or dust (dust bag)

- Pockets

3.) Flax (linen)

Number of working tools belonging to the group of flax (linen) quite a lot, both shape and type. To keep costs often made of flax broken wherewith hotel (OOLinen)

Linen Dry equipment commonly used in day-to-day activities include:

- Wipe the soft (soft cloth)

- Lap cotton (cotton cloth / cleaning rag)

- Wipe mop (floor cloth)

- Wipe shoes (shoe cloth)

- Lobby / floor duster

- Mop

Be some type of cloth should be used exclusively for example:

- Lap WC (sanitizing cloth)

- Wipe the glass (glass cloth)

- Chamois, to clean the glass

4.) Protection (protective)

Protective equipment is a tool used to protect workers daribakteri or other hazards

Example:

- Gloves (glove hand)

- Mask

- Protective head (helmet)

- Rope / seat belts)

- Nets / net

5.) Complementary / auxiliary (supporting)

Complementary equipment / maid or maid is a complementary tool which is used to support the success of a cleaning technique.

Example:

- Stairs

- Shelves clothesline

6.) Mechanical (mechanical)

This purifier uses the machine. To save time and effort sertameningkatkan quality cleaning tools are very precise mechanical instrument bias dipergunakan.Tetapi any of these tools are more expensive than manual tools.

Example:

- Shampooing machine (machine khusu)

- Vacuum cleaner

a. Dry vaccum cleaner

b. Wet vaccum cleaner

- Floor machine

Floor machine is usually referred to as "multi-purpose cleaner" because dapatdigunakan for a variety of cleaning techniques:

a. For scrubbing floors (brussing floor)

b. To polish (polishing floor)

c. To polish the floor (floor buffing)

d. To clean the rug or Karpat with shampoo (shampooing carpets)

Disamoing groups such tools there are still some tools pembersihyang not been included in any of the groups include:

- Glass wiper

- Floor Squeezer

- Sponge

5. Understanding Cleaning Solution

Cleaning materials are the materials used for the cleaning process, setelahdigunakan, cleaned and sanitized.

6. Types of cleaning agents

a. Solvent (solvent)

Cleaning agent that removes dirt by dissolving dirt tersebutkedalam himself, the solvent or solvent it will automatically be dirty.

Example:

- Water

- Gasoline

- Thinner

b. Chemical action (cleaning materials react chemically)

Cleaning agents that can alter other impurities that can membersihkanbahan.

Example:

- Acid chloride (HCL)

- Caustic soda

- Chlorine (bleach)

c. Detergent

Detergent group can be subdivided into five (5) categories:

1.) Abrasive powder (powdered cleanser)

This powder will react in cleanup activities if rubbed padapermukaan goods in the clear.

Example: wisk, vim, stoles, dutc cleanser

2.) Soap (soap)

This cleanser is made from animal fat feedstock. Biasanyabatangan shape and is used in some cleaning activities.

Example:

- Laundry soap (hand soap cap)

- Soap bath

- Special cleaning soap (black soap)

3.) Detergent

Detergent is made from plants that produce surfactant (surface active agent). Judging from the looks on some of detergent are:

- Powder (powder) for example: Rinso, dino

- Pasta (paste) eg: wing, economic

- Bars (liquid) for example: nobla, teepol

4.) Polishes

Polish or polish for cleaning and polishing surfaces beberapaobjek or goods. In terms of the target to be in the clear ataudikilapkan, polish divided into four (4) groups:

- Wooden Shoe (wood polish)

Example:

• Shine up

• 999

• Ocedar

• Teak oil

- Shoe leather (leather polish)

Example:

• Kiwi

• Bastol

• Cololite

- Shoe floor (floor polish)

Example:

• Kiwi

• MAA

• 999

• Fortify

- Shoe metal (metal polish)

Example:

• Braso

• Autosol

Not all metal polish. The usual type of metal polish is kuningandalam English called it the brand brass metal polish brasso to kuningandisebut.

5.) Desinfectan, antiseptic and deodorant

Desinfectan is a chemical used to kill bacteria.

Antistic is a chemical used to remove the bacteria.

Deodorant is material to neutralize foul odors.

For memeliahara hygiene, health and freshness of the hotel, in sampingmemerlukan tools and cleaning materials, is also required desinfekctan, antisepticdan deodorant. Disinfectant and antiseptic used to kill bakteri.Penggunaannya shall in accordance with instructions for proper mendapatkankomposisi between supplies and disinfectant, so perbersihanberguna and succeed.

Use of disinfectant will efectif if:

- The composition of the disinfectant with water about 1:80

- The effectiveness of disinfectant not be reduced or in "non-active" right olehbahan other cleaners such as soap, detergent.

Example:

- Disinfectant: creolin, edel

- Antiseptic: dettol

Deodorant serves to reduce or eliminate the unpleasant odor that is less sedap.Bau usually come from sanitary appliances, water or of pengapnya saluranpembuangan a room.

Deodorant example:

- Camphor

- Perfume

- Phone sprayer

B. Restructure Equipment

After knowing the work area of ​​responsibility, a Houseman akanmenuju floor work station for setting up equipment and cleaning materials are required, then set it in the trolley Houseman. Inside trolley for cleaning purposes areaatau prepare work sites in accordance with requirements. Thus Houseman trolleydigunakan to be able to create a way of working effectively and efficiently, therefore ituHouseman trolley can carry all the equipment at once. Harusdi preparation equipment brought by the trolley Houseman arranged so that memudahkanHouseman in getting the equipment and cleaning materials are in need. Pekerjaandalam prepare completeness Houseman trolley should be done before and after waktukerja.

All trolley contents neatly arranged and grouped on each trolley. Denganteraturnya content means a Houseman trolley can be quickly and accurately take unwanted possessions.

The type and amount of equipment and cleaning materials are not the same between the hotel with another hotel.

Ø Before arranging equipment and cleaning materials, after selesaimembersihkan area or work location, dusting first trolley sehinggatrolley really kept clean.

Ø Placement of work equipment and cleaning materials in the trolley harusseragam and consistent.

Ø Periodically wheel trolley in order to give the lubricant in dorongdan lancer when no noise is good.

C. Types of Cleaning Regional General (Public Area)

1. Common areas

Distribution schedule tasks for common areas such lists can be created:

- Daily: Sweep

- Weekly: Clean the glass

- Monthly: Wash carpet

- Annual: Ngecat wall

Housekeeping section is responsible for the cleanliness of the whole area umumtermasuk existing equipment.

a) Dry Areas

Ø Regional hallway

- The front office

- The entrance

- Space enter

Ø The area for lounging

Ø Corridor

Ø Lift

Ø Stairs

Ø head office

Ø Regional employees

Ø Function room

b) Wet Area

Ø Bath room

Ø Salasar

2. How to clean common areas

a) Lobby Area

Ø The entrance

Equipment:

- Broom and dustpan

- Mop and bucket set

- All-purpose cleaners

- Wash floors, glass

- Cloth

Work steps:

- Rubbing crusts water from the floor using a dry mop, cloth or foam

- Floor in brooms including the mat.

- Mopping the floor

- Clean the glass doors inside and out.

- Clean the glass door instead, carefully perhatikandengan fingerprints and stick around peganganatau door locks.

- Polishing the handle and lock the door.

b) front desk (front desk)

Equipment:

- Lap cleaners

- Spon

- The tools duster

- Vacuum cleaner

- Broom and dustpan

Work steps

- Clean up a dirty ashtray and put it back into place, complete with matches.

- Empty the trash and put it back in place.

- Clean the fixtures and decorations on the walls of dust.

- Table cleaned of dust until it looks shiny, working from the bottom ataske look carefully fingerprints, stains and traces of tandalecet.

- Clean the spots on the wall, check for stains around the socket.

- Clean up the dust with a vacuum cleaner, protect the yangterkena sun, especially carpet that can be reached, including on bawahmeja and chairs, use a broom to reach the hard part

c) Lobby

Equipment:

- Lap cleaners

- Spon

- The tools duster

- Vacuum cleaner

- Broom and dustpan

Work steps:

- Clean up a dirty ashtray and put it back into place, complete with matches.

- Take the paper and trash and report to supervisor if there barangtamu living.

- Kosongkah trash and put it back in place

- Clean the glass and the window including the glass on the table.

- Clean the dust on the equipment and receiver.

- Clean and dry place drinks around the place drinking danbersihkan also buttons.

- Clean the spots on the walls and furniture are dandebu existing wall at the top and sides of the painting.

- Clean floors of dust and dirt.

d) Corridor

Equipment and materials:

• The equipment is taken to adjust the type floor corridor

- Vacuum cleaner

- Cleaning cloth for wiping woodennya.

- Wash versatile.

Work steps:

- Clean the spots on the wall

- Clean the outside of the door and the door in an emergency.

- Suck the dust with a vacuum cleaner, working with direction mundurmenuju entrance.

e) Lift

Equipment and materials:

- Glass cleaner tool

- Vacuum cleaner

- Cleaning cloth

- Spon

- Versatile Cleaning

- Cleaning the glass

Working steps:

- Dry the outside of the elevator door parts, clean the spots on the outside of the wall dansekitar

- Empty and clean the Astray standing near the door of the elevator.

- Clean the dust on the ceiling lift

- Clean and rub rail lift

f) Office

Work steps

- Take and empty the trash from the trash and clean.

- Dusting desks, furniture and windows.

- Sweep the floor then dip el

g) Regional employees

Includes:

- Microwave employee or Employee Dinning Room.

- Place dressing or Locker

- Shower employees

- Corridor service

- Storage areas or Store

h) Function room

Includes:

- Meeting room

- Wedding

Work steps:

- Clean up food scraps and stains

- Write down any condition of furniture, if there is any damage promptly report

D. Preparation before cleaning malaksanakan

1. Identify and define the areas that need to be cleaned.

2. Inform a responsible part if segeradikerjakan cleaning.

3. Collect and check the cleaning materials, equipment and supplies.

4. Post a sign "caution sign" if you're in the general area untukmenjamin clear so that the guests are not exposed to hazards like slipping due lantaibasah.

5. Prepare all the signs are important so as not membahayakantamu and staff.

E. Keeping And Storage Cleaning Equipment and Materials Chemistry

As a Public Area Attendant we are not only in demand to be able to use the right cleaning materials alatdan and apply the techniques and procedures that tepattetapi cleaners we also have to be able to care for and maintain cleaning equipment and materials which have selesaidigunakan in the process of cleaning tools and cleaning materials so durable, awake and siapdigunakan any time and do not harm others.

1. Types of Equipment Cleaning and it is stored

a.) Brush

- Stored in a clean state and place it in a position to the coat-bulumengahadap

b.) Broom

- Stored in a clean condition and put on fur-bulumenghadap posis up

c.) Cloth

- Washed, in dry, folded and stored neatly.

d.) Pel

- After use washed or dry cleaned and kemudiandisimpan in good ventilated place.

e.) Sprayer

- Pinhole should be in the correct position and should be used in bersihkansetelah

f.) Bucket

- Washed, dried, stored neatly stacked and arranged

g.) Toilet bowl brush

- Washed, dried and stored neatly

h.) water towing equipment

- Washed, dried and stored neatly

i.) tool vacuum cleaner

- Clean the dust bag, clean the vaccum cleaner on the drive, cable and rope attachment with a damp cloth, dry it and store it neatly

j.) floor cleaning machine

- Clean the engine parts, cables and roll back clean, dry and store them neatly.

k.) Washer carpet

- Clean the water tank, wiring, brush, plumbing and order machinery, dry and store them neatly.

2. The types of cleaning materials

a) Liquid soap

b) hand soap Liquip

c) Detergent

d) Glass cleaner

e) Go gether

f) Forward

g) Wax trip

h) Complete

i) metal polish Glow

j) Shine up

k) Spot and stain remover

3. Cleaning materials and it is stored

a) The materials are grouped by type.

b) Closed the meeting in the packaging.

c) Given the name or label in accordance with the content.

d) Placed at the designated place (shed or cupboard)

e) Consider the specific instructions in storage.

Example:

- Do not put close matches.

- Do not be reversed

- Kept in the shade.

4. Reporting Procedure Equipment Insecure Or Not Functioning

a) The tools can not be used or recorded function name, number, where is it and who is damaging.

b) records or information is sent or reported to Housekeeping Office

c) The data is recorded in a notebook about the damage.

d) made copies of 3 forms of damage, which is to be sent to

1. Original form: for engineering

2. Copy to Form 2: for cost control

3. Copy to Form 3: for archive Housekeeping